Amanda Johnson
About Amanda Johnson
Amanda Johnson is a Customer Success Manager at Benefitfocus, where she leads the Broker vertical for the Health Insights platform. With a background in data analytics and healthcare administration, she focuses on leveraging data to support brokers in enhancing their market position.
Work at Benefitfocus
Amanda Johnson has been employed at Benefitfocus since 2017, serving as a Customer Success Manager. In this role, she leads the Broker vertical for the Health Insights platform. Her responsibilities include producing meaningful data that assists brokers in solidifying and maintaining their market position. Johnson's work focuses on enhancing customer experience and ensuring that brokers have access to critical insights that inform their strategies.
Education and Expertise
Amanda Johnson studied at the University at Buffalo, where she gained foundational knowledge that supports her career in customer success and data analytics. Her expertise encompasses benefit plan offerings and medical data analytics, allowing her to provide valuable insights to her clients. Johnson specializes in identifying population health and financial trends, leveraging data transparency to inform decision-making.
Background
Before joining Benefitfocus, Amanda Johnson worked at Nova Healthcare Administrators, Inc. from 2009 to 2013, where she focused on cost containment. Following that, she served as Manager of Data Analytics at Premier Consulting Associates, LLC from 2013 to 2017. This diverse background in healthcare administration and data analytics has equipped her with the skills necessary to excel in her current role.
Achievements
In her role at Benefitfocus, Amanda Johnson has contributed to the development of the Health Insights platform, focusing on data-driven solutions for brokers. Her work in producing meaningful data has helped brokers navigate the complexities of the healthcare market. Johnson's ability to identify trends in population health and financial data has positioned her as a knowledgeable resource in the industry.