Amy Hazelwood
About Amy Hazelwood
Amy Hazelwood is a Project Manager at Benefitfocus, where she has worked since 2021 in Charleston, South Carolina. She has a background in Elementary Education and has held various roles within the company, including Fulfillment Analyst and Benefits Administrator.
Work at Benefitfocus
Amy Hazelwood has been employed at Benefitfocus as a Project Manager since 2021. In her role, she oversees contracted mailings, tracking monthly amounts and managing billing notifications to the finance department. She leads the creation of process documents to streamline team processes, enhancing efficiency and maintaining quality. Additionally, she collaborates with internal and external teams to maintain and update client letters, ensuring proper archiving and the setup of new letters. Amy also manages the team schedule, distributing over 100 client mailings for Quality Assurance.
Previous Roles at Benefitfocus
Prior to her current position, Amy Hazelwood held multiple roles at Benefitfocus. She worked as a Fulfillment Analyst from 2015 to 2021, where she focused on fulfillment processes. Before that, she served as a Benefits Administrator for one year in 2014-2015. These roles contributed to her extensive experience within the company and provided her with a comprehensive understanding of its operations.
Education and Expertise
Amy Hazelwood earned her Bachelor's degree in Elementary Education and Teaching from the College of Charleston, where she studied from 1996 to 2000. She also completed her high school education at Pendleton High School, obtaining her High School Diploma from 1992 to 1996. Her educational background supports her expertise in project management and team leadership.
Training and Development
In her current role, Amy develops training materials and oversees the training of team members. She is responsible for setting up training schedules to ensure that all team members are adequately prepared for their roles. This focus on training and development reflects her commitment to enhancing team performance and operational efficiency.