Brannon Wilson
About Brannon Wilson
Brannon Wilson is a Customer Support Specialist at Benefitfocus, where he has worked since 2016, focusing on resolving technical issues for Health Plan Carrier clients. He holds a Bachelor's Degree in Marketing from Charleston Southern University, where he graduated with a 3.7 GPA.
Work at Benefitfocus
Brannon Wilson has been employed at Benefitfocus as a Customer Support Specialist since 2016. In this role, he works directly with Health Plan Carrier clients to resolve technical issues and enhance the platform's functionality. His responsibilities include troubleshooting client inquiries and ensuring a seamless user experience.
Education and Expertise
Brannon Wilson studied at Charleston Southern University from 2010 to 2015, where he earned a Bachelor's Degree in Marketing. He graduated with a GPA of 3.7. His academic background provides him with a solid foundation in marketing principles, which he applies in his professional roles.
Background
Prior to his current position, Brannon Wilson gained experience as an Alumni Relations Intern at Charleston Southern University in 2014, where he managed social media pages and the online presence for the Alumni Association. This role contributed to increased alumni participation. He also worked as a Management Trainee at Enterprise Holdings for four months in 2016 and as Customer Service Staff at Publix Super Markets from 2013 to 2016.
Professional Experience
Brannon Wilson's professional journey includes diverse roles in customer service and support. His experience at Publix Super Markets as Customer Service Staff from 2013 to 2016 equipped him with essential skills in customer interaction. Additionally, his brief tenure as a Management Trainee at Enterprise Holdings in 2016 provided him with insights into management practices.