Britney Diamond
About Britney Diamond
Britney Diamond is a Benefits Administrator with expertise in remote work strategies and client relationship management. She holds a Bachelor's degree in Psychology from Howard University and advocates for mental health awareness in the workplace.
Work at Benefitfocus
Britney Diamond has been employed at Benefitfocus as a Benefits Administrator since 2021. In this role, she focuses on managing employee benefits and ensuring that clients receive the necessary support regarding their benefits packages. Her position is remote, allowing her to utilize her skills in remote work strategies and team management effectively.
Education and Expertise
Britney Diamond holds a Bachelor's degree in Psychology from Howard University, where she studied from 2017 to 2020. Additionally, she studied French Language and Culture at Institut catholique de Paris for 11 months in 2020. Her educational background supports her advocacy for mental health awareness in the workplace, which she integrates into her professional roles.
Background
Before her current role at Benefitfocus, Britney worked at Howard University as an Administrative Assistant for a total of eight months in 2018 and 2019. This experience provided her with foundational skills in administrative support and client interaction. She has developed strong skills in social media marketing, which contribute to building and maintaining client relationships.
Skills and Proficiencies
Britney Diamond possesses strong proficiency in various software tools essential for project management and collaboration. She is experienced in using Google Workspace and Microsoft Office. Additionally, she has expertise in CRM software, specifically Salesforce and NetSuite, which enhances her capabilities in customer retention and relationship management.
Advocacy for Mental Health Awareness
Britney advocates for mental health awareness in the workplace, emphasizing its importance in her professional roles. She integrates this advocacy into her work, promoting a supportive environment for employees. Her commitment to mental health awareness reflects her educational background in psychology.