Caitlin Sudman
About Caitlin Sudman
Caitlin Sudman is a Data Quality Manager at Benefitfocus, where she has worked since 2014 in Charleston, South Carolina. She specializes in research on outbound EDI files and implements automation strategies to improve data quality processes.
Work at Benefitfocus
Caitlin Sudman has served as the Data Quality Manager at Benefitfocus since 2014. In this role, she is responsible for overseeing data quality processes and addressing data concerns for Enterprise customers. She conducts research on outbound EDI files to identify and resolve issues. Additionally, she focuses on implementing automation strategies to enhance data quality. Caitlin serves as the primary contact for data-related issues for a specific group of Enterprise customers, ensuring effective communication and resolution of problems.
Education and Expertise
Caitlin Sudman earned a Bachelor of Arts degree in Linguistics and French from Georgetown University, where she studied from 2007 to 2011. Her academic background provides a strong foundation for her work in data quality management. This education, combined with her practical experience, allows her to effectively address complex data issues and collaborate with technical teams.
Background
Before joining Benefitfocus, Caitlin Sudman worked as an English Teaching Assistant in the Teaching Assistant Program in France USA from 2011 to 2012. During her six-month tenure in the Clermont-Ferrand Area, she gained valuable experience in communication and education, which contributes to her current role in data quality management.
Collaboration and Problem Solving
In her position at Benefitfocus, Caitlin collaborates with the Platform Support Specialist team to ensure the quick resolution of customer data issues. This teamwork is essential for maintaining high standards of data quality and customer satisfaction. Her role involves not only addressing immediate concerns but also implementing long-term strategies to improve data processes.