Christa Wasson
About Christa Wasson
Christa Wasson is a Customer Success Manager with extensive experience in customer advocacy and industry trends. She has worked at Benefitfocus since 2023 and previously held similar roles at GHX and U.S. HealthWorks.
Work at Benefitfocus
Christa Wasson has been employed at Benefitfocus as a Customer Success Manager since 2023. In this role, she demonstrates extensive knowledge of the Benefitfocus platform and file processes. She drives annual open enrollment success by collaborating with customers to create actionable steps, assigning owners, establishing timelines, and setting measurements. Additionally, she serves as a leader and mentor on the Channel Partners team, promoting the core values of Benefitfocus.
Previous Experience at GHX
Prior to her current position, Christa Wasson worked at GHX as a Customer Success Manager from 2017 to 2023. During her six years at GHX, she operated remotely from Colorado, United States. Her responsibilities included advocating for customers and educating them on industry and technology trends.
Career Background
Christa Wasson's career includes various roles prior to her time at GHX and Benefitfocus. She worked at U.S. HealthWorks from 2010 to 2017, where she held positions as a Purchasing Specialist/Sr. Systems and Procurement Buyer and later as a Business Analyst. Additionally, she served as a Buyer/Project Technician for the City of Santa Clarita from 2007 to 2010 and as a Supervising Director/Large Order Specialist at La Police Gear from 2005 to 2007.
Education and Expertise
Christa Wasson earned her Bachelor of Arts (B.A.) in Organizational Communication from Cedarville University, where she studied from 2000 to 2004. Her educational background supports her expertise in customer success management and her ability to educate and advocate for customers based on industry and technology trends.