Ron Tripp
About Ron Tripp
Ron Tripp serves as the Sr. Director of Account General Management at Benefitfocus, where he has worked since 2016. With extensive experience in the software industry, he has a strong background in customer success, Agile methodologies, and business process improvement.
Current Role at Benefitfocus
Ron Tripp currently serves as the Senior Director of Account General Management at Benefitfocus, a position he has held since 2016. In this role, he is responsible for overseeing account management strategies and ensuring customer success within the software industry. His tenure at Benefitfocus has been marked by a focus on enhancing client relationships and optimizing service delivery.
Previous Experience at Benefitfocus
Prior to his current role, Ron Tripp held several positions at Benefitfocus, including Senior Director of Employer Services from 2009 to 2012, Director of Group Services from 2005 to 2009, and Senior Director of Account Management and Configuration from 2012 to 2016. His diverse roles contributed to his comprehensive understanding of the company's operations and client needs.
Experience at Cambar Solutions
Before joining Benefitfocus, Ron Tripp worked at Cambar Solutions as the Director of Professional Services from 1995 to 2005. During his ten years in this role, he focused on delivering professional services to clients in the Charleston, South Carolina area, further developing his expertise in customer success within the software industry.
Educational Background
Ron Tripp studied at Bradley University, where he earned a Bachelor of Science degree in Business Computer Systems from 1984 to 1987. This educational foundation provided him with essential skills and knowledge that have supported his career in the software industry.
Skills and Expertise
Ron Tripp possesses extensive expertise in Agile Methodologies and Business Process Improvement, which he has applied throughout his career in the software industry. He also has strong skills in Customer Relationship Management (CRM) and Enterprise Software, enabling him to enhance customer success and drive business outcomes.