Rusty Carter
About Rusty Carter
Rusty Carter is a Technical Support Specialist with extensive experience in customer service and technical roles. He has worked at Benefitfocus since 2015 and previously held positions at TEKsystems and Publix Super Markets.
Work at Benefitfocus
Rusty Carter has been employed at Benefitfocus as a Technical Support Specialist since 2015. In this role, he provides technical assistance and support to clients, ensuring that their needs are met efficiently. His experience at Benefitfocus spans over nine years, during which he has developed a deep understanding of the company's products and services. He operates within the Charleston, South Carolina area, contributing to the company's commitment to customer satisfaction and technical excellence.
Previous Experience at TEKsystems
In 2014, Rusty Carter worked as a CIO Contractor at TEKsystems for a duration of one month. This role provided him with exposure to the IT industry and allowed him to gain insights into executive-level operations. Although his time at TEKsystems was brief, it contributed to his overall professional development in the technical support field.
Education and Expertise
Rusty Carter studied at Trident Technical College from 2012 to 2015, where he focused on computer programming. He earned an Associate’s Degree during this period. This educational background has equipped him with the foundational skills necessary for his career in technical support and has enhanced his problem-solving abilities in the technology sector.
Experience at Publix Super Markets
Prior to his current role, Rusty Carter worked at Publix Super Markets as Customer Service Staff from 2012 to 2016. During his four years there, he developed strong customer service skills and learned to effectively communicate with a diverse clientele. This experience laid the groundwork for his later roles in technical support, where customer interaction is essential.