Stephanie Lewis
About Stephanie Lewis
Stephanie Lewis is a Test Manager at Benefitfocus, where she has worked since 2018. She has extensive experience in health insurance, employee benefits design, and customer relationship management, having held various roles at Benefitfocus and other companies.
Work at Benefitfocus
Stephanie Lewis has held multiple roles at Benefitfocus, a company specializing in cloud-based benefits management solutions. She began her tenure in 2007 as a Team Lead in the Customer Support Center, where she worked for three years. From 2010 to 2013, she served as an Account Manager in Employer Solutions. Following this, she was promoted to Manager of Production Data Services, a position she held from 2014 to 2016. After a brief stint as a Senior Configuration Analyst in 2013, she transitioned to Senior Manager of Customer Account Management from 2016 to 2018. Currently, she works as a Test Manager, a role she has occupied since 2018.
Education and Expertise
Stephanie Lewis studied at Miami University, where she earned a degree in Mass Communications with a focus on Broadcasting from 1999 to 2003. Her educational background supports her extensive experience in the fields of health insurance and employee benefits design. She possesses strong skills in software implementation and business process improvement, particularly within the computer software industry. These competencies enhance her effectiveness in her current role and previous positions.
Background
Before her extensive career at Benefitfocus, Stephanie Lewis gained experience in various roles across different organizations. She worked at The Walt Disney Company as part of the Walt Disney World College Program in 2000. She also held positions at Humana, including Provider Relations Specialist and Medicare Reconciliation Specialist, from 2004 to 2007. Additionally, she interned at Clear Channel Communications as a Promotions Intern in 2002. This diverse background has contributed to her strong customer relationship management skills.
Achievements
Throughout her career, Stephanie Lewis has demonstrated a consistent ability to manage customer accounts and improve operational processes. Her roles at Benefitfocus have involved significant responsibilities in customer account management and data services, showcasing her leadership capabilities. Her expertise in health insurance and employee benefits design has been instrumental in her contributions to the company. Additionally, her experience in software implementation reflects her commitment to enhancing business processes.