Susan Louie
About Susan Louie
Susan Louie is an EDI Integration Analyst with over 20 years of experience in various IT roles, including EDI Data Specialist and Systems Engineer. She has a strong background in managing EDI payroll integrations and ensuring compliance with regulatory standards.
Work at Benefitfocus
Susan Louie has been employed at Benefitfocus as an EDI Integration Analyst since 2014. In her role, she engages in all aspects of planning, design, and analysis of user requests and requirements for clinical and financial system solutions. She is responsible for managing EDI and payroll integrations testing activities, including scenario testing. Her work involves negotiating priorities across multiple groups, ensuring project status, delivery dates, and project risks are effectively communicated and managed.
Education and Expertise
Susan Louie holds a Bachelor of Science degree in Data Processing from the University of Akron. She also studied Management and earned a Bachelor of Business Administration from the University of Santo Tomas. With over 20 years of experience in various IT roles, her expertise includes EDI Data Specialist, Systems Engineer, and Applications Analyst. Her educational background supports her extensive knowledge in data processing and management.
Background
Before joining Benefitfocus, Susan Louie worked at Roper Saint Francis Healthcare as a System Analyst for 18 years, from 1995 to 2013, in the Charleston, South Carolina area. Her experience in this role contributed to her comprehensive understanding of system analysis and integration, particularly in healthcare settings. This background laid the foundation for her current work in EDI integrations.
Achievements
Throughout her career, Susan Louie has managed multiple projects involving the setup and configuration of EDI payroll integrations and file transmission. She has a proven track record of implementing documentation, communication, and policy and procedure protocols. Additionally, she has ensured adherence to standard policies and practices, including HIPAA and PHI regulatory compliance, demonstrating her commitment to maintaining industry standards.