Traci Mc Ginnis
About Traci Mc Ginnis
Traci Mc Ginnis serves as the Senior Director of Health Informatics at Benefitfocus, where she has worked since 2023. With a diverse background in health informatics and customer success, she has held various roles at Benefitfocus and other companies over the years.
Current Role as Senior Director, Health Informatics
Traci Mc Ginnis currently serves as the Senior Director of Health Informatics at Benefitfocus. She has held this position since 2023, contributing to the company's focus on health informatics and analytics. In this role, she oversees initiatives that enhance the integration of health data and improve customer outcomes through informed decision-making.
Previous Experience at Benefitfocus
Traci Mc Ginnis has extensive experience at Benefitfocus, having worked in various roles since 2015. She was the Director of Health Insights Customer Success from 2020 to 2023, where she focused on customer engagement and success strategies. Prior to that, she served as the Client Relations Director for Core and Advanced Analytics from 2016 to 2017 and as Senior Manager for HCM Consulting from 2019 to 2020.
Professional Background in Customer Success and Sales
Before her tenure at Benefitfocus, Traci Mc Ginnis worked as a Senior Customer Success Manager at Blackbaud from 2017 to 2018. She also had a brief role as a Sales Consultant at David Weekley Homes in 2019. Her experience spans various sectors, including real estate, where she worked as a Real Estate Agent at Keller Williams Realty from 2015 to 2019.
Educational Qualifications
Traci Mc Ginnis is pursuing a Master of Healthcare Informatics & Analytics at Tufts University, with an expected completion date in 2024. She previously earned a Bachelor of Business Administration (BBA) in Business Management from Lincoln College - Normal. Her educational background supports her expertise in health informatics and analytics.
Early Career at State Farm and CreateSpace
Traci Mc Ginnis began her career at State Farm, where she held roles as a Procurement Technician from 2006 to 2010 and as a Relationship Management Analyst from 2013 to 2014. She also worked as a Vendor Account Manager at CreateSpace from 2014 to 2015. These positions provided her with foundational skills in procurement and account management.