Troy Cole
About Troy Cole
Troy Cole is an Integration Solutions Consultant III at Benefitfocus, specializing in public sector delivery since 2021. He has extensive experience in technical operations and data integration, having held various leadership roles in multiple organizations over the past decade.
Work at Benefitfocus
Troy Cole has been employed at Benefitfocus since 2021, serving as an Integration Solutions Consultant III in the Public Sector Delivery division. In this role, he focuses on integrating solutions that enhance service delivery for public sector clients. His responsibilities include collaborating with various stakeholders to ensure the successful implementation of integration strategies.
Previous Employment Experience
Prior to his current position, Troy Cole held several roles in the technology and operations sectors. He worked at CONEXIS, a division of WageWorks, Inc., as a Technical Operations Supervisor from 2015 to 2016. He also served as a Technical Operations Manager at SQA² from 2018 to 2020 and at Dental Health Services from 2017 to 2019. Additionally, he was an Operations Supervisor at HMS from 2012 to 2015 and an Operations Consultant at CoreLogic from 2010 to 2011.
Education and Expertise
Troy Cole studied at Stanford University, where he achieved an Advanced Data Management and Information Security certification from 2021 to 2023. He also holds a Bachelor's degree in Business Administration from the University of the Pacific. His expertise includes continuous improvement of strategic tools in information technology and managing global application support teams.
Leadership and Team Management
Troy Cole is recognized for his leadership abilities in guiding operations and technical teams. He has a proven track record of managing vendor performance and engaging with customers and co-workers to build lasting relationships. His focus on ensuring on-time deliveries and navigating complex, multi-site strategic objectives is a significant aspect of his professional profile.