Adam Glasser

Customer Engineer @ Benepass

About Adam Glasser

Adam Glasser is a Customer Engineer at Benepass, where he has worked since 2022 in Bozeman, Montana. He has a background in journalism from the University of Denver and has held various roles in customer care and solutions architecture across multiple companies.

Work at Benepass

Adam Glasser has been employed at Benepass as a Customer Engineer since 2022. In this role, he is based in Bozeman, Montana, and has contributed to the company's technical operations for two years. His responsibilities include developing a schema validation data contract to ensure data consistency across various integrations. Additionally, he has led the design and implementation of a new ETL framework, utilizing an AWS microservice-based data ingestion architecture. He also assists the partner team in developing strategies for technical partnership expansion.

Education and Expertise

Adam Glasser earned a Bachelor's degree in Journalism from the University of Denver, where he studied from 2013 to 2017. His educational background has provided him with a foundation in communication and analytical skills, which he applies in his technical roles. His expertise encompasses data engineering, schema validation, and ETL framework design, particularly within cloud-based environments.

Professional Background

Before joining Benepass, Adam Glasser held several positions that contributed to his professional development. He worked at Marketo as a Customer Care Specialist from 2017 to 2018 and later at PFL.com as a Marketing Automation Specialist for two months in 2018. He also served as a Solutions Architect at PFL.com from 2018 to 2020, followed by a role as a Senior Solutions Architect from 2020 to 2022. Additionally, he interned at Slow Food USA for five months in 2017, gaining valuable experience in a non-profit environment.

Technical Contributions

In his current role at Benepass, Adam Glasser has made significant technical contributions. He developed a schema validation data contract to maintain data consistency among integrations. Furthermore, he has led the design and implementation of a new ETL framework, which leverages an AWS microservice-based architecture for data ingestion. His role also involves acting as the point of escalation for complex technical issues, collaborating with engineering and product teams to identify and implement effective solutions.

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