Grace Lutz
About Grace Lutz
Grace Lutz is a 31-year-old Manager of Customer Experience at Benepass, where she has worked since 2022. She has a diverse professional background, including roles in business development and community management, and is currently planning to start a family with her partner.
Work at Benepass
Grace Lutz has been employed at Benepass since 2021, initially serving as an Operations Associate for eight months before transitioning to her current role as Manager of Customer Experience in 2022. In her current position, she focuses on enhancing customer interactions and ensuring a high level of satisfaction with Benepass's services. Her experience in operations and customer service contributes to her effectiveness in this role.
Previous Work Experience
Prior to her tenure at Benepass, Grace Lutz held various positions across different organizations. She worked as a Major Gifts Intern at EMILY's List for three months in 2013 and served as a Development Assistant for the Washington Semester Program for four months in the same year. Additionally, she has experience in business development, having held roles at Netmining as a Business Development Associate, Senior Manager, and Business Development Manager from 2015 to 2018. Grace also worked as a Community Manager at Industrious from 2018 to 2019 and as General Manager of Operations at Hello Donuts from 2019 to 2021.
Education and Expertise
Grace Lutz earned her Bachelor of Arts degree in Economics with Honors and a minor in Hispanic Studies from Scripps College, where she studied from 2011 to 2015. She also attended Hamilton College for Spanish Language and Culture in 2014 and American University in 2013. Her educational background provides her with a strong foundation in economics and cultural studies, which informs her professional expertise in customer experience and business development.
Background
Grace Lutz is originally from Minneapolis, MN. She is currently 31 years old and is in the process of starting a family with her partner. This personal aspect of her life reflects her commitment to balancing professional responsibilities with family aspirations.