Katherine Porras
About Katherine Porras
Katherine Porras serves as the Head of Account Management at beqom in Geneva, Switzerland, a position she has held since 2022. With over 11 years of experience at beqom, she has advanced through various roles, demonstrating expertise in both technical and strategic business areas.
Work at Beqom
Katherine Porras has been with beqom since 2012, progressing through various roles to her current position as Head of Account Management, which she has held since 2022. Her career at beqom includes positions such as Project Manager, Head of Customer Care, and Head of Customer Success. Over her 11 years at the company, she has demonstrated a strong ability to manage customer relationships and drive account management strategies. Her experience encompasses both technical and leadership roles, reflecting her versatility within the organization.
Education and Expertise
Katherine Porras holds a Bachelor of Sciences in Computer Science from Escuela Colombiana de Ingeniería 'Julio Garavito' and a Master of Sciences and Technology in Computer Science with a specialization in Digital and Network Systems from Université de Technologie de Compiègne. Additionally, she obtained a Certificate of Advanced Studies in Business Strategy from Business School Lausanne. This educational background provides her with a solid foundation in both technical and strategic business disciplines.
Background
Katherine Porras has a diverse professional background that includes roles in software engineering, business analysis, and customer implementation. Prior to her tenure at beqom, she worked at Amadeus IT Group as an Internship Sales & e-Commerce Platform division member and later as a Customer Implementation Engineer. She also gained experience as a Business Analyst at Genactis and as a Software Engineer at GFI Informatique. This varied experience has contributed to her expertise in managing customer relationships and account management.
Achievements
Throughout her career at beqom, Katherine Porras has achieved significant milestones, including her advancement from technical roles to leadership positions in customer success and account management. Her proven track record of career progression demonstrates her ability to adapt and excel in various roles. Katherine's extensive experience in managing customer relationships has positioned her as a key player in driving customer satisfaction and success within the organization.