Eric Pusey
About Eric Pusey
Eric Pusey is a Command Center Manager at Berkley Technology Services, with extensive experience in IT management and support roles, including positions at the State of Delaware and Amtrak. He holds a Bachelor's and a Master's degree from the University of Delaware and has been actively involved in community service through scouting and the arts.
Work at Berkley Technology Services
Eric Pusey has been serving as the Command Center Manager at Berkley Technology Services since 2021. In this role, he focuses on overseeing operations within the command center, ensuring efficient management of IT services and support. His responsibilities include mentoring staff and fostering their professional development. Pusey's extensive background in IT management and support contributes to the effectiveness of the command center's operations.
Education and Expertise
Eric Pusey holds a Bachelor of Science degree in Computer Science and a Bachelor of Science degree in Finance from the University of Delaware. He also earned a Master of Science degree in Information Systems and Technology Management from the Alfred Lerner College of Business & Economics at the University of Delaware. His educational background provides a strong foundation for his expertise in IT budgeting, project cost-benefit analysis, and business process re-engineering.
Background
Eric Pusey has a diverse professional background in IT, spanning over two decades. He has held various roles, including Manager of Computer & Application Support and Enterprise Architect at the State of Delaware. His experience also includes positions as Senior IT Manager at Amtrak and Adjunct Professor at the University of Delaware. Pusey's career reflects a commitment to IT policy development and organizational efficiencies.
Achievements
Throughout his career, Eric Pusey has demonstrated a strong focus on large-scale troubleshooting and root cause analysis. He possesses a comprehensive understanding of IT architectures, including application, infrastructure, and enterprise architecture. Pusey has been actively involved in mentoring staff and supporting their growth, contributing to the development of future IT professionals. His long-standing volunteer work with the Boy Scouts of America highlights his commitment to community service and youth development.