Nikhil Mussa

Customer Success Manager @ Beyond

About Nikhil Mussa

Nikhil Mussa is a Customer Success Manager currently employed at Beyond since 2024. He has previous experience in sales and relationship management roles at companies such as WhiteHat Jr, YES BANK, and MPOWER Financing.

Current Role at Beyond

Nikhil Mussa currently serves as a Customer Success Manager at Beyond, a position he has held since 2024. In this role, he focuses on ensuring customer satisfaction and fostering long-term relationships with clients. His responsibilities include addressing customer inquiries, providing support, and implementing strategies to enhance the customer experience.

Previous Experience at WhiteHat Jr

Prior to his current role, Nikhil worked at WhiteHat Jr as a Sales Manager for a period of six months in 2020. Based in Mumbai, Maharashtra, India, he was responsible for driving sales initiatives and engaging with potential clients to promote the company's educational offerings.

Experience at YES BANK

Nikhil gained experience as a Relationship Manager at YES BANK in 2020. His tenure lasted six months in New Delhi, Delhi, India. In this role, he managed client relationships and provided banking solutions tailored to customer needs.

Role at MPOWER Financing

From 2021 to 2022, Nikhil worked as an Associate Relationship Manager at MPOWER Financing in Bengaluru, Karnataka, India. His role involved supporting clients in navigating financial products and services, contributing to the company's mission of providing accessible financing solutions.

Educational Background

Nikhil Mussa completed his education at Kendriya Vidyalaya, where he focused on Mathematics and Computer Science from 2007 to 2012. He furthered his studies at Himalayan University, earning a Bachelor of Arts degree in Liberal Arts and Sciences/Liberal Studies from 2013 to 2016.

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