Radua Abd El Aziz
About Radua Abd El Aziz
Radua Abd El Aziz is a Senior Customer Success Manager at Beyond in Barcelona, Spain, where she has worked since 2023. She has a background in customer solutions and sales, with previous roles at PayPal and other companies across Europe.
Work at Beyond
Radua Abd El Aziz has been employed at Beyond as a Senior Customer Success Manager since 2023. Based in Barcelona, Catalonia, Spain, she focuses on ensuring customer satisfaction and success within the company. Her role involves managing client relationships and providing support to enhance the customer experience.
Previous Experience at PayPal
Prior to her current position, Radua Abd El Aziz worked at PayPal in various roles. She served as a Customer Solutions Specialist from 2018 to 2019 and later as an Inside Sales Representative from 2019 to 2021. Additionally, she held the position of Sales Executive for a brief period in 2021. Her experiences at PayPal contributed to her expertise in customer service and sales.
Education and Expertise
Radua Abd El Aziz studied Oriental languages and cultures at Universidad de Málaga for one year from 2014 to 2015. She also earned a Bachelor's degree in the same field from Università degli Studi di Torino, where she studied from 2013 to 2016. This educational background supports her understanding of diverse cultures and enhances her communication skills in customer relations.
Teaching Experience
In 2016, Radua Abd El Aziz worked as a Teacher at AMECE in Torino, Piedmont, Italy, for five months. This role involved educating students, which provided her with valuable experience in communication and instructional skills.
Experience in Customer Experience
Radua Abd El Aziz has also worked in customer experience roles, including her position as an Airbnb customer experience agent at Sitel in Lisbon, Portugal, in 2017. This experience further developed her skills in managing customer interactions and resolving issues effectively.