Christian Hernandez
About Christian Hernandez
Christian Hernandez is an IT Support Associate at BGB Group in New York, New York, where he has worked since 2021. He has a background in information technology, with previous roles at Olmec Systems, Rutgers University, Staples Solutions, and Geek Squad.
Work at BGB Group
Christian Hernandez has been employed at BGB Group as an IT Support Associate since 2021. In this role, he provides technical support and assistance to users, ensuring efficient operation of IT systems. His tenure at BGB Group has lasted for three years, during which he has contributed to maintaining and improving IT services in New York, New York.
Previous Employment Experience
Prior to joining BGB Group, Christian Hernandez worked at several organizations in various IT roles. He served as a Preparation/Configuration Analyst at Olmec Systems, Inc. for five months in 2020. Before that, he was a Level 1 Help Desk Consultant at Rutgers University for one year, where he addressed user inquiries and technical issues. His experience also includes two years as a Certified EasyTech Technician at Staples Solutions and two years as an Advance Repair Agent at Geek Squad.
Education and Expertise
Christian Hernandez holds a Bachelor of Arts in Information Technology & Informatics from Rutgers University–New Brunswick, where he studied from 2018 to 2021. He also earned an Associate of Arts and Sciences in Information Technology from County College of Morris, completing his studies there from 2016 to 2018. His educational background provides him with a solid foundation in IT principles and practices.
Technical Skills and Knowledge
Throughout his career, Christian Hernandez has developed a range of technical skills relevant to IT support. His roles have involved troubleshooting hardware and software issues, configuring systems, and providing user support. His experience in various IT environments has equipped him with practical knowledge in customer service and technical problem-solving.