Josh Markey
About Josh Markey
Josh Markey is a 2nd Line Support Technician with over 7 years of experience in IT support, currently working at bibliotheca since 2019. He holds a Bachelor of Science in Computer Games Technology from The Manchester Metropolitan University and has previously worked as a Desktop Support Technician at Carfinance247.
Work at Bibliotheca
Josh Markey has been employed at bibliotheca since 2019 as a 2nd Line Support Technician. He transitioned to this role after serving as a 1st Line Support Engineer since 2017. His responsibilities include providing technical support and troubleshooting for various IT issues, ensuring smooth operations within the organization.
Education and Expertise
Josh Markey holds a Bachelor of Science (BSc) degree in Computer Games Technology from The Manchester Metropolitan University, where he studied from 2012 to 2015 and graduated with a 2:1 Class Two, Division One (Upper Second). He also completed an Edexcel BTEC Level 3 Extended Diploma in IT, Networking and System Support at Salford City College from 2010 to 2012.
Background
Josh Markey has over 7 years of experience in the IT support field, having worked in both 1st and 2nd line support roles. Prior to his current position at bibliotheca, he was a Desktop Support Technician at Carfinance247 from 2016 to 2017. His educational background includes studying 7 GCSEs at Wentworth High School from 2005 to 2010.
Career Progression
Josh Markey's career in IT support began with his role as a 1st Line Support Engineer, which he held from 2017 before advancing to 2nd Line Support Technician at bibliotheca in 2019. His experience spans various technical support functions, enhancing his skills in troubleshooting and customer service.