Emily Hardesty, MBA
About Emily Hardesty, MBA
Emily Hardesty, MBA, is a Customer Success Manager at Big Health, where she has worked since 2022. She has a diverse background in marketing and business development, having held various roles at companies such as HHHunt, Humana, and AllyAlign Health.
Current Role at Big Health
Emily Hardesty serves as a Customer Success Manager at Big Health, a position she has held since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her work contributes to the overall success of the organization in the Greater Tampa Bay Area.
Previous Experience at HHHunt
Prior to her current role, Emily worked as the Marketing Director for HHHunt at Spring Arbor Cottage of Richmond from 2016 to 2018. During her two years in this position, she was responsible for developing and implementing marketing strategies to enhance the visibility and appeal of the senior living community in the Richmond, Virginia Area.
Professional Background in Business Development
Emily has a diverse professional background that includes a role as a Business Development Executive at Humana for seven months in 2016. This position involved identifying growth opportunities and building relationships within the Richmond, Virginia Area. She also worked as an Account Manager/Client Success at AllyAlign Health from 2019 to 2022, where she focused on client relations and support.
Educational Qualifications
Emily Hardesty earned her Master of Business Administration (MBA) from Virginia Commonwealth University - School of Business, completing her studies from 2017 to 2019. Prior to this, she obtained a Bachelor of Arts degree in Communication with a focus on Public Relations, along with minors in Marketing/Special Events and History from Virginia Tech, where she studied from 2008 to 2012.
Early Career at Bank of America Merchant Services
Emily began her career at Bank of America Merchant Services, where she worked as an Assistant Vice President and Merchant Solutions Specialist from 2012 to 2014. In this role, she gained valuable experience in financial services and client management, laying the foundation for her future roles in marketing and customer success.