Janice Davenport
About Janice Davenport
Janice Davenport serves as the Customer Care Manager at BigHand, a position she has held since 2015. She previously worked at BigHand as an Account Manager from 2011 to 2015.
Work at BigHand
Janice Davenport has been employed at BigHand since 2011. She initially served as an Account Manager for four years, where she focused on managing client accounts and ensuring customer satisfaction. In 2015, she transitioned to the role of Customer Care Manager. In this position, she oversees customer support operations and works to enhance the customer experience. Her tenure at BigHand spans over nine years, reflecting her commitment to the company and its clients.
Career Progression
Janice Davenport's career at BigHand began in 2011 when she took on the role of Account Manager. During her four years in this position, she developed skills in client management and relationship building. In 2015, she advanced to the role of Customer Care Manager, where she has continued to apply her expertise in customer service and support. This progression highlights her growth within the company and her dedication to improving customer interactions.
Professional Experience
Janice Davenport has accumulated significant professional experience during her time at BigHand. Starting as an Account Manager, she gained valuable insights into client needs and expectations. Her subsequent role as Customer Care Manager has allowed her to further develop her skills in customer service management. This experience positions her as a knowledgeable leader in customer care within the organization.