Kathy Chwiecko

SVP, Strategic Account Management @ BigHand

About Kathy Chwiecko

Kathy Chwiecko serves as the Senior Vice President of Strategic Account Management at BigHand, bringing extensive experience in client engagement and account management. She has held various leadership roles at ADP and Livingston International, where she emphasized client-centric strategies and team development.

Current Role at BigHand

Kathy Chwiecko serves as the Senior Vice President of Strategic Account Management at BigHand. She has held this position since 2024, contributing to the company's strategic initiatives and client management efforts. In her role, she focuses on enhancing client relationships and ensuring that client needs are met effectively.

Previous Experience at ADP

Kathy Chwiecko has extensive experience at ADP, where she worked in various roles from 2005 to 2021. She began as a Major Accounts District Manager and progressed to Sales Executive for Major Accounts. Later, she served as Vice President of Client Loyalty and then as Vice President of Up-Market Client Services. Her tenure at ADP spanned 11 years and included responsibilities that emphasized client loyalty and service.

Leadership at Livingston International

From 2021 to 2023, Kathy Chwiecko held the position of Vice President of Client Experience at Livingston International. In this role, she focused on improving client engagement and satisfaction, leveraging her background in client services to enhance the overall client experience.

Educational Background

Kathy Chwiecko studied at DeVry University, where she earned a Bachelor of Science in Computer Information Systems. She later pursued a Master of Business Administration (MBA) at Keller Graduate School of Management of DeVry University. Her educational background supports her expertise in business management and technology.

Professional Skills and Approach

Kathy Chwiecko emphasizes a client-centric approach in her professional endeavors. She utilizes a natural sense of urgency and accountability to expedite operations and enhance the client experience. Her leadership style focuses on placing the right people in the right roles to drive organizational success and cultivate high-performing teams.

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