Omar Faruq
About Omar Faruq
Omar Faruq is a 3rd Line Analyst at BigHand, where he has worked since 2018. He has held various roles within the company, including Service Desk Team Leader and Senior Service Desk Analyst, and studied Computing with Business at Kingston University.
Work at BigHand
Omar Faruq has held multiple positions at BigHand since joining the company. He started as a Service Desk Analyst in 2013, where he worked for three years. In 2016, he advanced to the role of Senior Service Desk Analyst, serving for nine months. Following this, he took on the position of Service Desk Team Leader, which he held for two years until 2018. Currently, he is employed as a 3rd Line Analyst, a role he has maintained for six years.
Education and Expertise
Omar Faruq studied at Kingston University from 2010 to 2011, where he pursued a degree in Computing with Business. This educational background has provided him with a solid foundation in both technical and business aspects of computing, contributing to his career in IT support and analysis.
Background
Omar Faruq has a professional background primarily in IT support roles. His career at BigHand spans over a decade, during which he has progressed through various positions, showcasing his skills in service desk operations and technical analysis. His experience in London, United Kingdom, has equipped him with insights into the IT needs of businesses in a dynamic environment.
Career Progression
Omar Faruq's career progression at BigHand reflects his growth and development in the IT sector. Starting as a Service Desk Analyst, he moved up to Senior Service Desk Analyst, then to Service Desk Team Leader, and currently serves as a 3rd Line Analyst. This trajectory highlights his increasing responsibilities and expertise in IT support.