Michael Harris
About Michael Harris
Michael Harris serves as the Patient Experience Coordinator at Bingham Memorial Hospital, where he has significantly enhanced patient care through innovative programs and initiatives. He holds a Ph.D. in General Psychology and has a background in sociology and clinical social work.
Work at Bingham Memorial Hospital
Michael Harris has served as the Patient Experience Coordinator at Bingham Memorial Hospital since 2015. In this role, he developed and implemented a volunteer Care Coordinators program designed to enhance patient support and care. His efforts contributed to the hospital receiving the Healing Hospital certification from the Erie Chapman Foundation in May 2017, distinguishing it as the only hospital in the Intermountain West with this certification. Harris has also advocated for initiatives that promote compassion and care, including the increased availability of massage therapy and the application of the STEW approach, which emphasizes Sitting with patients, Touch, Eye contact, and positive Words.
Education and Expertise
Michael Harris holds a Bachelor's Degree in Sociology from Brigham Young University, where he studied from 1974 to 1977. He later pursued a Master's Degree in Clinical Social Work at the University of Oklahoma from 1980 to 1982. Additionally, he earned a Doctor of Philosophy (Ph.D.) in General Psychology from Alliant International University-San Diego Scripps Ranch, completing his studies from 1984 to 1991. This educational background provides him with a strong foundation in social work and psychology, enhancing his ability to improve patient experiences.
Background
Before his current role, Michael Harris worked as a Social Worker at Foothill Family Service in Pasadena, California, from 1986 to 1988. His experience in social work has informed his approach to patient care and support. He is currently exploring the feasibility of a community-wide health and wellness symposium aimed at connecting individuals, particularly the underinsured and uninsured, to vital resources.
Achievements
Michael Harris played a significant role in Bingham Memorial Hospital's pursuit of Healing Hospital certification, which emphasizes radical loving care. His recommendation for this initiative in 2016 was instrumental in the hospital's successful application. Harris has also addressed the importance of compassion in healthcare by promoting practices such as increased massage availability and the STEW approach, which fosters a caring environment for patients.