Mark Erbele
About Mark Erbele
Mark Erbele serves as the Head of Customer Success and Customer Experience at BioRender, where he focuses on scaling these organizations. He has a background in finance and business administration from the University of Colorado Boulder and possesses extensive experience in strategy planning and P&L management.
Work at BioRender
Mark Erbele serves as the Head of Customer Success and Customer Experience at BioRender, a position he has held since 2022. In this role, he is part of the Executive Leadership Team and focuses on scaling the Customer Success and Customer Experience organizations. His efforts are directed towards enhancing customer satisfaction and driving organizational growth within the company, which is based in Denver, Colorado.
Education and Expertise
Mark Erbele studied at the University of Colorado Boulder, where he attended the Leeds School of Business and earned a degree in Finance with a focus on Business Administration. He also studied at the University of North Dakota. His educational background supports his extensive experience in strategy planning and P&L management, which are critical to his current role and expertise in customer success.
Background
Prior to his current position at BioRender, Mark Erbele worked at Entercoms, Inc. as Vice President of Strategic Accounts from 2017 to 2018. His role involved managing strategic client relationships and contributing to the company’s overall success. His career trajectory reflects a strong foundation in customer relations and strategic account management, which he continues to leverage at BioRender.
Achievements
Mark Erbele has been involved in two successful company exits, highlighting his expertise in strategic growth and transformation. These experiences demonstrate his ability to navigate complex business environments and contribute to significant organizational milestones. His track record in driving customer success initiatives further underscores his capabilities in enhancing customer experiences.