My Ha Crowfoot, MBA
About My Ha Crowfoot, MBA
My Ha Crowfoot is a Customer Success Manager at BioRender, where she has worked since 2023. She has extensive experience in customer success and account management across various companies, including Nu Skin and Modern Hire, and holds an MBA from the University of Calgary.
Work at BioRender
My Ha Crowfoot serves as a Customer Success Manager at BioRender, a position she has held since 2023. In this role, she focuses on enhancing the customer experience and ensuring client satisfaction. Her responsibilities include managing client relationships and facilitating the onboarding process. She works remotely from Canada, contributing to the company's mission of providing visual communication tools for the life sciences.
Previous Experience in Customer Success
Before joining BioRender, My Ha Crowfoot accumulated extensive experience in customer success roles. She worked at Modern Hire as a Customer Success Manager for Enterprise Key Accounts from 2021 to 2023. Prior to that, she served as an Account Manager at Quantum Workplace from 2019 to 2021. Her background includes managing client accounts and developing strategies to enhance customer engagement and satisfaction.
Education and Expertise
My Ha Crowfoot holds a Master of Business Administration (M.B.A.) in Entrepreneurship & Marketing from the University of Calgary, which she completed from 2015 to 2017. She also earned a Bachelor’s degree in Business Management with a focus on Global Supply Chain from Brigham Young University, where she studied from 2009 to 2012. Her educational background supports her expertise in client experience management and business development.
Background in Sales and Account Management
My Ha Crowfoot has a diverse background in sales and account management. She worked as a Sales Manager at Nu Skin from 2013 to 2015 and held the position of Account Manager at both Nu Skin and Quantum Workplace. Her experience includes working with Fortune 100 and Fortune 500 companies, where she focused on technology and data-driven solutions, enhancing her skills in client relationship management.
Community Engagement Initiatives
At Modern Hire, My Ha Crowfoot founded the Impact For Good committee, which aimed to facilitate community engagement through volunteer events. She organized activities that achieved high satisfaction rates among participants. Her commitment to community involvement reflects her dedication to fostering positive relationships both within and outside of her professional roles.