Jing Schuelke
About Jing Schuelke
Jing Schuelke is an Account Manager at BitPay, where she has worked since 2016. She co-founded The Twin Plumbers YouTube channel to educate homeowners on DIY home repair and continues her family's legacy of customer service excellence.
Work at BitPay
Jing Schuelke has served as an Account Manager at BitPay since 2016. In this role, she focuses on managing client relationships and ensuring customer satisfaction. Her position in Sunderland, England, allows her to leverage her extensive experience in customer service and account management. Schuelke's commitment to customer education aligns with BitPay's mission to facilitate the use of cryptocurrency in everyday transactions.
Background in Home Repair Education
Jing Schuelke co-founded a YouTube channel named The Twin Plumbers, which aims to provide educational resources on home repair and maintenance. This initiative reflects her passion for customer education, particularly in helping homeowners learn to address common home issues independently. The channel serves as a platform for sharing practical knowledge and skills related to home upkeep.
Experience at Twin Home Experts
Before joining BitPay, Jing Schuelke was the Owner of Twin Home Experts, where she worked for 33 years from 1989 to 2022 in the Greater Los Angeles Area. During her tenure, she managed various aspects of the business, focusing on delivering high-quality service and customer satisfaction. Her long-standing experience in the home repair industry contributed to her expertise in customer relations and service excellence.
Education and Qualifications
Jing Schuelke studied at Beaumont High School, where she developed foundational skills that would support her career in business and customer service. She achieved a Business contractor qualification in 1989, which further enhanced her knowledge and capabilities in the home repair industry. This educational background has informed her approach to customer service and education in her professional endeavors.
Legacy of Customer Service Excellence
Jing Schuelke continues the legacy of a family business founded by her father in 1982. This legacy emphasizes a strong commitment to customer service excellence, which has been a guiding principle throughout her career. Schuelke's dedication to maintaining high standards in customer interactions reflects the values instilled by her family's business practices.