Abd Rahman Suhaimi
About Abd Rahman Suhaimi
Abd Rahman Suhaimi serves as the Head of Services & Operations APAC at Black Box, where he has worked since 2019. He has a strong background in service delivery management, with previous roles at Dimension Data and Getronics Solutions, and holds degrees in Electronics & Electrical Engineering from the University of Surrey and Singapore Polytechnic.
Current Role at Black Box
Abd Rahman Suhaimi serves as the Head of Services & Operations APAC at Black Box, a position he has held since 2019. In this role, he is responsible for overseeing service delivery and operational management across the Asia-Pacific region. His leadership focuses on optimizing processes and ensuring client satisfaction. His tenure at Black Box has been marked by a commitment to enhancing service quality and operational efficiency.
Previous Experience at Dimension Data
Before joining Black Box, Abd Rahman Suhaimi worked at Dimension Data as a Senior Service Delivery Manager from 2012 to 2019. During his seven years in this role, he managed service delivery operations in Singapore, contributing to the company's success in meeting client needs. His experience at Dimension Data provided him with a solid foundation in service management and client engagement.
Background in Service Delivery Management
Abd Rahman Suhaimi has extensive experience in service delivery management, having held senior positions at various organizations. He worked at Global NTT as a Senior Service Delivery Manager for five months in 2019 and at Getronics Solutions Pte Ltd as a Regional Service Delivery Manager from 2007 to 2012. His roles have involved managing complex projects and engaging with C-Level executives, showcasing his leadership and communication skills.
Education and Qualifications
Abd Rahman Suhaimi holds a Bachelor of Engineering (BEng Hons) in Electronics & Electrical Engineering from the University of Surrey, where he studied from 1997 to 2000. He also earned a Diploma in Electrical Engineering from Singapore Polytechnic, completing his studies from 1991 to 1994. His educational background provides him with a strong technical foundation that complements his business acumen.
Skills and Competencies
Abd Rahman Suhaimi possesses a versatile skill set that combines business acumen with technology expertise. He has a proven track record of managing complex global projects and delivering outcomes with minimal supervision. His ability to engage effectively at the C-Level and his strong leadership and communication skills contribute to his success in service and operations management.