Anna Wood
About Anna Wood
Anna Wood serves as the Head of Department at Black Box, where she has worked since 2022. With over 30 years of experience in the IT and telecommunications industry, she specializes in managing complex client relationships and delivering behavioral-based EHS programs.
Current Role at Black Box
Anna Wood serves as the Head of Department at Black Box, a position she has held since 2022. In this role, she is responsible for overseeing departmental operations and ensuring alignment with the company's strategic objectives. Her leadership is characterized by a focus on effective communication and relationship-building, which facilitates collaboration across various teams within the organization.
Education and Expertise
Anna Wood has an extensive educational background. She earned a Master's Degree in Marketing & Consultancy from De Montfort University. Additionally, she studied at Coventry University and the University of Northampton. Her professional development includes training at the Chartered Institute of Marketing (CIM) and NEBOSH, enhancing her expertise in marketing and health and safety management.
Previous Experience at Atos
Before joining Black Box, Anna Wood worked at Atos for six years, from 2016 to 2022. During her tenure, she held various positions, including Marketing, Customer Experience, Continuous Improvements, and Service Director. She also served as Head of Quality for 11 months in 2016. Her roles involved managing complex client relationships and driving continuous improvement initiatives.
Industry Experience and Skills
With over 30 years of experience in the IT and telecommunications industry, Anna Wood has developed a strong skill set. She specializes in managing complex escalation resolutions and market introductions. Her approach emphasizes open and honest communication, enabling her to build relationships at all levels. She is also experienced in delivering behavioral-based Environmental, Health, and Safety (EHS) programs.
Professional Attributes
Anna Wood is recognized for her proactive 'let’s make it happen' attitude and her sympathetic personal style. These attributes contribute to her effectiveness in managing client relationships and tailored vertical programs. Her ability to foster collaboration and drive improvements is a key aspect of her professional identity.