Michael Leslie
About Michael Leslie
Michael Leslie is a Support Operations Analyst with a background in data analysis and operational improvement. He has experience working at notable companies such as Facebook and Blend, and holds a degree in Computer Science from Sonoma State University.
Current Role at Blend
Michael Leslie currently serves as a Support Operations Analyst at Blend, a position he has held since 2022. In this role, he focuses on enhancing operational efficiency and providing support for various processes. His responsibilities include analyzing data and identifying trends to improve service delivery.
Previous Experience at Blend
Prior to his current role, Michael worked at Blend as a Product Specialist from 2020 to 2022. During this time, he contributed to product support and development initiatives. His experience in this position helped him gain valuable insights into product operations and customer needs.
Experience at Facebook
Michael has significant experience working at Facebook. He was employed via Milestone Technologies as a General Support Specialist for four months in 2017. Later, he worked through ProUnlimited as a Product Support Operations - Data Management Operations specialist from 2018 to 2020. In these roles, he addressed operational issues and managed data compliance.
Educational Background
Michael studied Computer Science at Sonoma State University. He also attended De Anza College and completed his secondary education at Archbishop Mitty High School. His educational background provides a strong foundation for his analytical and technical skills.
Skills and Expertise
Michael is proficient in Salesforce, SQL, and data analysis. He has demonstrated the ability to identify trends in issue reports and develop strategies to improve operational processes. His experience includes mentoring new hires and leading projects aimed at resolving data gaps and implementing process improvements.