Michael Ramthun

Customer Success Manager @ Blend

About Michael Ramthun

Michael Ramthun is a Customer Success Manager at Blend, where he has worked since 2021. He has a background in customer engagement and lending management, with previous roles at Wells Fargo Home Mortgage.

Work at Blend

Michael Ramthun has been serving as a Customer Success Manager at Blend since 2021. In this role, he manages accounts primarily within the Enterprise Banks and Credit Union sectors. His responsibilities include ensuring customer satisfaction and fostering strong relationships with clients. Prior to this position, he worked as a Customer Engagement Manager at Blend from 2019 to 2021, where he focused on enhancing customer interactions and engagement strategies.

Previous Experience at Wells Fargo Home Mortgage

Before joining Blend, Michael Ramthun held various positions at Wells Fargo Home Mortgage. He worked as a Lending Manager 2 from 2015 to 2017, where he managed lending operations. Additionally, he served as a Fulfillment Performance Consultant from 2003 to 2019, focusing on performance improvement within the mortgage fulfillment process. His extensive experience at Wells Fargo demonstrates his long-term commitment to the mortgage industry.

Education and Expertise

Michael Ramthun earned a Bachelor's degree in Finance from Iowa State University - College of Business, where he studied from 1999 to 2003. His educational background provides a strong foundation in financial principles, which supports his professional roles in customer success and engagement within the banking and mortgage sectors.

Career Transition and Growth

Michael Ramthun transitioned from a long-term role at Wells Fargo Home Mortgage to Blend, highlighting his adaptability and career growth. This move reflects his ability to evolve with the industry and take on new challenges in customer success and engagement. His diverse experience across different roles showcases his commitment to professional development.

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