Mindy Oesterblad
About Mindy Oesterblad
Mindy Oesterblad is a Title Customer Onboarding Specialist at Blend, with extensive experience in customer service and banking. She has held various roles at multiple banks, including Wells Fargo and Comerica Bank, and holds a Bachelor's Degree in Psychology from California State University, Long Beach.
Current Role at Blend
Mindy Oesterblad serves as a Title Customer Onboarding Specialist at Blend, a position she has held since 2021. In this role, she is responsible for facilitating the onboarding process for new clients, ensuring a smooth transition and integration into Blend's services. Her expertise in customer service and onboarding processes contributes to enhancing client satisfaction and operational efficiency.
Previous Work Experience
Mindy Oesterblad has a diverse background in the banking and customer service sectors. She began her career at OneWest Bank as a Customer Service Representative from 2005 to 2007. She then worked at Far East National Bank as a Customer Service Representative from 2007 to 2008. Following that, she served as a Service Manager at Wells Fargo from 2009 to 2015. Mindy continued her career at Comerica Bank as a Business Banking Lending Assistant from 2015 to 2017, and then held the position of AVP, Central Operations Supervisor at Pacific Premier Bank from 2017 to 2018. Before joining Blend, she worked at Sunwest Bank as AVP, Sr. Digital Experience & Account Onboarding Specialist from 2018 to 2020.
Education and Expertise
Mindy Oesterblad earned her Bachelor’s Degree in Psychology from California State University, Long Beach, where she studied from 2005 to 2009. Her educational background provides her with a solid foundation in understanding customer behavior and enhancing client interactions. This knowledge is applied in her current role to improve onboarding experiences and customer satisfaction.
Career Progression
Mindy Oesterblad has demonstrated significant career progression in the banking industry over the years. Starting as a Customer Service Representative, she advanced to managerial and specialized roles, including Service Manager and AVP positions. Her experience spans various aspects of customer service, operations, and digital experiences, reflecting her adaptability and growth within the financial services sector.