Shelley Fung
About Shelley Fung
Shelley Fung is a Technical Support Specialist at Blend, a position she has held since 2019. She previously worked at JPMorgan Chase & Co. as a Lead Associate Operations for six years and holds a Bachelor of Science in Marketing from San Francisco State University.
Work at Blend
Shelley Fung has been employed at Blend since 2019. In her role as a Technical Support Specialist, she is responsible for providing technical assistance and support to clients and internal teams. Her expertise helps ensure that users can effectively utilize Blend's products and services. Shelley’s position involves troubleshooting issues, guiding users through technical processes, and collaborating with other departments to enhance customer satisfaction.
Previous Experience at JPMorgan Chase & Co.
Prior to joining Blend, Shelley Fung worked at JPMorgan Chase & Co. as a Lead Associate Operations from 2013 to 2019. During her six-year tenure, she gained valuable experience in operations management and customer service. Her role involved overseeing various operational tasks and ensuring efficient processes within the organization. This experience contributed to her technical and problem-solving skills, which she applies in her current position.
Education and Expertise
Shelley Fung earned a Bachelor of Science degree in Marketing from San Francisco State University. Her educational background provides her with a solid foundation in marketing principles, which complements her technical support role. The combination of her degree and professional experience equips her with the skills necessary to address client needs effectively and contribute to the success of her team.