Kevin Zhao
About Kevin Zhao
Kevin Zhao is a Customer Support Specialist currently employed at Bloomerang since 2021. He has a background in Management Information Systems from Drexel University and has held various positions, including Order Specialist at Burlington Stores and Data Analyst Intern at Drexel University's LeBow College of Business.
Current Role at Bloomerang
Kevin Zhao currently serves as a Customer Support Specialist at Bloomerang, a position he has held since 2021. In this role, he is responsible for assisting customers with inquiries and providing support to enhance their experience with the company's services. His experience in customer service contributes to his effectiveness in addressing client needs.
Previous Experience at Burlington Stores, Inc.
Prior to his current role, Kevin worked at Burlington Stores, Inc. as an Order Specialist from 2019 to 2021. During his two years in this position, he managed order processing and customer inquiries, ensuring efficient service delivery. This role helped him develop skills in order management and customer relations.
Education and Expertise in Management Information Systems
Kevin Zhao earned a Bachelor's Degree in Management Information Systems from Drexel University, where he studied from 2014 to 2018. This educational background provided him with a solid foundation in information systems, data management, and business processes, which are essential in his current and previous roles.
Internship Experience at Drexel University
In 2015, Kevin completed a four-month internship as a Data Analyst Intern at Drexel University's LeBow College of Business. This experience allowed him to apply his academic knowledge in a practical setting, where he contributed to data analysis projects that supported business decision-making.
Early Career at Philadelphia Youth Network
Kevin Zhao began his professional journey as a Research Intern at the Philadelphia Youth Network in 2014. During this one-month internship, he engaged in research activities that contributed to the organization's initiatives. This role marked the start of his experience in the workforce.