Kirsten Kleman
About Kirsten Kleman
Kirsten Kleman is a Customer Support Specialist at Bloomerang, where she has worked since 2021. She has a diverse background in nonprofit management and customer service, with previous roles at North Central College and other organizations.
Work at Bloomerang
Kirsten Kleman has been employed at Bloomerang as a Customer Support Specialist since 2021. In this role, she provides assistance and support to customers, ensuring they have a positive experience with the company's services. Her position involves addressing customer inquiries, resolving issues, and facilitating effective communication between the company and its clients.
Education and Expertise
Kirsten Kleman holds a Bachelor's degree in Art History and Studio Art from North Central College, where she studied from 2014 to 2017. She furthered her education by obtaining a Master of Arts in Nonprofit Management and Leadership from the same institution, completing her studies in 2020. This educational background equips her with a strong foundation in both the arts and nonprofit sectors.
Background in Customer Service and Nonprofit Management
Kirsten Kleman has extensive experience in customer service and nonprofit management. Prior to her current role at Bloomerang, she worked in various positions at North Central College, including as a Transfer Admission Administrative Assistant and Box Office Manager. Additionally, she has served as a Guest Services Representative at Naper Settlement and held internships focused on guest relations and volunteer management.
Professional Affiliations
Kirsten Kleman is an active member of the Young Nonprofit Professionals Network of Chicago, a role she has held since December 2018. This involvement reflects her commitment to professional development and networking within the nonprofit sector. She has also engaged with the Morton Arboretum and the Art Institute of Chicago, further demonstrating her dedication to community and cultural organizations.
Previous Work Experience
Kirsten Kleman has held various positions that contribute to her diverse skill set. She worked as a Sales Associate and Visual Merchandiser at Dick Pond Athletics Inc. and gained experience in administrative roles at North Central College. Her early career included a guest relations internship at the Frank Lloyd Wright Trust, showcasing her interest in customer engagement and the arts.