Samantha Bowie
About Samantha Bowie
Samantha Bowie is a Product Manager at Bloomerang, specializing in payment products and customer relationship management for nonprofit organizations. She has extensive experience in the mortgage and financial services sectors, having held various roles at notable companies such as United Wholesale Mortgage, Rocket Mortgage, and Whirlpool Corporation.
Current Role at Bloomerang
Samantha Bowie serves as a Product Manager at Bloomerang, a position she has held since 2022. In this role, she collaborates with cross-functional teams to define product vision, roadmap, and features. Her focus is on enhancing the user experience and ensuring that the product meets the needs of nonprofit organizations.
Previous Experience in Mortgage Industry
Before joining Bloomerang, Samantha Bowie worked at United Wholesale Mortgage in various capacities. She served as an Operations Trainer from 2016 to 2017 and later as a Product Manager/Owner from 2017 to 2019. Additionally, she held the role of Digital Product Manager at Rocket Mortgage from 2021 to 2022, where she contributed to the strategy and development of Fintech products.
Background in Customer Service Management
Samantha Bowie has extensive experience in customer service management. She worked as a Member Services Contact Center Manager at both Credit Union ONE from 2015 to 2016 and Dow Chemical Employees' Credit Union from 2013 to 2015. Her role involved overseeing customer service operations and enhancing member engagement.
Expertise in Payment Products and CRM
Samantha Bowie possesses expertise in Payment Products and Customer Relationship Management (CRM), specifically tailored for nonprofit organizations. This specialization allows her to effectively address the unique needs of these entities, ensuring that products are aligned with their operational requirements.
Ecommerce and Consumer Loyalty Experience
Samantha Bowie has a background in ecommerce, having served as Ecommerce Manager at Chemical Bank from 2011 to 2013. She also worked at Whirlpool Corporation as Consumer Loyalty Concierge Lead from 2006 to 2011. In these roles, she applied her skills to enhance online presence and improve customer loyalty initiatives.