Danielle Kim
About Danielle Kim
Danielle Kim serves as the Director of Customer Success at Bluecore, where she focuses on enhancing consumer experience through an omnichannel approach. With a background in client success management across various companies, she is recognized for her proactive engagement and innovative mindset.
Work at Bluecore
Danielle Kim has been serving as the Director of Customer Success at Bluecore since 2021. In this role, she focuses on enhancing the consumer experience through an omnichannel approach. Prior to her current position, she worked as the Manager of Customer Success at Bluecore from 2019 to 2021. Her tenure at Bluecore spans a total of three years, during which she has contributed to the company's customer engagement strategies.
Previous Experience at Mediaocean
Danielle Kim held multiple positions at Mediaocean, formerly known as 4C Insights. She worked as the Manager of Client Success from 2017 to 2018 and later as the Senior Manager of Client Success from 2018 to 2019. Her experience at Mediaocean provided her with a solid foundation in client relationship management and customer success strategies.
Background in Customer Success
Danielle Kim has a diverse background in customer success roles across various organizations. Before her time at Mediaocean, she was a Senior Program Manager for Client Success at Suzy from 2015 to 2017. Additionally, she worked at National Public Media in various capacities, including Sales Coordinator and Market Specialist, from 2013 to 2015. This range of experience has equipped her with a comprehensive understanding of customer needs and market dynamics.
Education and Expertise
Danielle Kim earned a Bachelor of Arts degree from New York University, where she studied English and American Literature as well as Communications. Her educational background supports her expertise in communication and consumer engagement, which she applies in her professional roles to enhance customer experiences.
Professional Traits and Approach
Danielle Kim is recognized for her proactive approach in discussions, often being the first to ask questions and engage with new ideas. She is driven by curiosity and innovation, which influences her work in customer success. Her ability to foster open communication and explore innovative solutions contributes to her effectiveness in enhancing consumer experiences.