Kate (Elson) Mahala
About Kate (Elson) Mahala
Kate (Elson) Mahala is an Enterprise Customer Success Manager with extensive experience in customer success and marketing roles. She has worked at Bluecore since 2019, holding various positions, and has a background in psychology from The George Washington University.
Current Role as Enterprise Customer Success Manager
Kate Mahala currently holds the position of Enterprise Customer Success Manager at Bluecore, where she has been employed since 2022. In this role, she focuses on ensuring customer satisfaction and success for enterprise-level clients. Her work involves developing strategies to enhance customer engagement and retention within the New York City Metropolitan Area.
Previous Experience at Bluecore
Kate Mahala has a history of working at Bluecore, where she served in various capacities. She began as an Associate Customer Success Manager in 2019, followed by a promotion to Customer Success Manager from 2020 to 2021. During her tenure, she contributed to customer support initiatives and played a key role in client relationship management in the Greater New York City Area.
Educational Background at The George Washington University
Kate Mahala studied at The George Washington University from 2013 to 2017, where she earned a degree in Psychology. Her education provided her with a strong foundation in understanding human behavior, which is beneficial in her customer success roles.
Professional Experience Prior to Bluecore
Before her time at Bluecore, Kate Mahala gained diverse experience in various roles. She worked as a Partner Marketing Associate Manager at EVERFI in 2018 and as a Customer Success Associate from 2017 to 2018. Additionally, she served as an Associate Manager for Loyalty at Urban Outfitters from 2021 to 2022, where she focused on customer engagement strategies.
Internship and Early Career Roles
Kate Mahala's early career included internships and roles that contributed to her professional development. She interned at the Ohio House of Representatives in 2016 and worked as a Marketing and Public Relations Intern at Skinny Mom. She also held positions at CHAARG LLC as a Social Media Account Manager and Public Relations Coordinator, where she managed social media strategies and group fitness initiatives.