Tiana Mullins, MBA

Customer Experience Manager @ Bluecrew

About Tiana Mullins, MBA

Tiana Mullins is a Customer Experience Manager at Bluecrew, where she has worked since 2021. She holds a Bachelor's Degree in Business Administration from the University of Missouri-Kansas City and an MBA in Human Resources Management from Maryville University of Saint Louis.

Work at Bluecrew

Tiana Mullins serves as the Customer Experience Manager at Bluecrew, a position she has held since 2021. In this role, she is responsible for managing both Blue Crew leads and associates during assigned shifts. Tiana conducts meetings with Blue Crew leads to address daily needs and identify opportunities for improvement. Additionally, she plays a key role in onboarding new employees by conducting orientation sessions, ensuring they are well-prepared for their roles within the company.

Previous Experience at Skin Specialty Solutions

Before joining Bluecrew, Tiana Mullins worked at Skin Specialty Solutions as a Bottling Pharmacy Technician from 2019 to 2021. During her two years in this role, she gained valuable experience in the pharmaceutical industry while based in Fenton, Missouri. This position contributed to her understanding of customer service and operational processes, which she later applied in her current role.

Education and Expertise

Tiana Mullins holds a Bachelor's Degree in Business Administration and Management from the University of Missouri-Kansas City, where she studied from 2015 to 2019. She furthered her education by obtaining a Master of Business Administration (MBA) with a focus on Human Resources Management from Maryville University of Saint Louis, completing her studies in 2021. This educational background equips her with a strong foundation in business principles and human resources, enhancing her effectiveness in her current managerial role.

Background

Tiana Mullins is based in St. Louis, Missouri, where she has developed her career in customer experience management. Her professional journey includes a significant role in the pharmaceutical sector, which has informed her approach to customer service and team management. Tiana's academic achievements and work experiences reflect her commitment to professional growth and excellence in her field.

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