Bonnie Logan
About Bonnie Logan
Bonnie Logan is an IT Operations Technical Analyst currently employed at Bodycote in Dallas since 2019. She has a background in computer technology, with previous roles at Verizon Wireless, Buchanan Technologies, and JCPenney, and holds a Bachelor of Science degree from the University of Phoenix.
Current Role at Bodycote
Bonnie Logan has been employed at Bodycote as an IT Operations Technical Analyst since 2019. In this role, she is responsible for overseeing IT operations and ensuring the smooth functioning of technical systems within the organization. Her position is based in Dallas, where she has contributed to the company's IT infrastructure for five years.
Previous Experience at Verizon Wireless
Before joining Bodycote, Bonnie Logan worked at Verizon Wireless as a Crisis Manager from 2005 to 2009. During her four years in this role, she managed critical situations and developed strategies to mitigate risks, enhancing her skills in crisis management within the telecommunications sector.
Educational Background in Computer Technology
Bonnie Logan holds a Bachelor of Science degree in Computer Technology from the University of Phoenix, which she completed from 2008 to 2011. Additionally, she studied at ECPI University, where she earned an Associate of Arts and Sciences (A.A.S.) in Computer Technology from 2007 to 2011. Her educational background provides a strong foundation for her career in IT.
IT Support Experience
Bonnie Logan has extensive experience in IT support, particularly in providing printer support and troubleshooting in various IT environments. She has also worked as an ISC Support Analyst at Buchanan Technologies for six months in 2009 and as an IT Technician at JCPenney for nine years, from 2010 to 2019, where she gained valuable insights into IT operations in the retail industry.
Technical Skills and Expertise
Bonnie Logan possesses strong skills in BMC Remedy, a widely used IT service management tool, and has expertise in managing and supporting AirWatch, a mobile device management solution. Her technical skills are complemented by her experience in different IT roles, making her proficient in various aspects of IT operations.