Artur Belka
About Artur Belka
Artur Belka is a Customer Success Guide at Boldare, where he has worked since 2020 in the Krakow Metropolitan Area. He has extensive experience in digital strategy, e-commerce, and customer success, having held various roles across multiple companies in Poland.
Work at Boldare
Artur Belka has been employed at Boldare as a Customer Success Guide since 2020. In this role, he focuses on cultivating a holistic approach to digital product development. He collaborates with Scrum teams to execute innovative customer experience strategies. His responsibilities include preparing sales offers and negotiating contracts with existing customers to upsell Boldare’s services. He is dedicated to building and nurturing relationships with both former and current customers to maintain high retention and advocacy results.
Previous Employment History
Before joining Boldare, Artur Belka held several positions in various organizations. He worked as a Senior Digital Strategist at Schulz brand friendly from 2017 to 2018. Prior to that, he served as an E-commerce Project Manager and Consultant at Bold Brand Commerce sp z o.o. from 2014 to 2015, and as a Senior IT Consultant from 2015 to 2017. He also worked as an E-commerce Brand Manager at BODYPAK from 2017 to 2018, and as a Business Development Manager at Blue Paprica from 2018 to 2019. His experience includes a role in Sales & Customer Success at Estimote, Inc. from 2019 to 2020.
Education and Expertise
Artur Belka studied Sociology at Uniwersytet Jagielloński w Krakowie, where he completed a five-year program from 2003 to 2008. He also attended The Neuwaldegg Institute in Vienna for 11 months in 2007. His educational background supports his expertise in customer success and digital strategy, contributing to his effectiveness in various roles within the e-commerce and digital product development sectors.
Skills and Focus Areas
Artur Belka has developed a range of skills throughout his career, particularly in customer success and digital strategy. He focuses on innovative customer experience strategies and emphasizes a holistic approach to digital product development. His work involves preparing sales offers, negotiating contracts, and building relationships with customers to enhance retention and advocacy. His experience with Scrum teams further enhances his capability to execute effective strategies in customer engagement.