Lucia Rivadeneira
About Lucia Rivadeneira
Lucia Rivadeneira is an Onboarding Specialist currently working at Book4Time Inc. in Toronto, Ontario, Canada, with a background in chemistry and experience in customer success and research analysis.
Work at Book4Time
Lucia Rivadeneira serves as an Onboarding Specialist at Book4Time Inc., a position she has held since 2022. In this role, she is responsible for facilitating the onboarding process for new clients, ensuring they understand and can effectively use the company's software solutions. Her expertise in customer support and onboarding processes contributes to enhancing client satisfaction and retention.
Current Role at Financeit
In addition to her position at Book4Time, Lucia Rivadeneira has been working as a Customer Success Representative at Financeit since 2020. Her responsibilities include assisting customers with inquiries, providing solutions, and ensuring a positive experience with the company's financial services. This role emphasizes her commitment to customer service and support.
Education and Expertise
Lucia Rivadeneira studied at Oxford College, where she completed a Diploma in Clinical Research from 2016 to 2017. She also holds a Bachelor of Science (BSc) in Chemistry with a focus on Analytical Chemistry from Pontificia Universidad Católica del Ecuador. Her educational background provides her with a strong foundation in scientific research and analytical skills.
Professional Background
Lucia Rivadeneira has a diverse professional background. She worked as a Research Analyst at CAMH for three months in 2017, where she contributed to research initiatives in the Toronto, Canada area. Prior to that, she held positions as a Chemical Analyst at ANAVANLAB in Ecuador in 2013 and at LABOLAB in 2002. Additionally, she served as an Administrative Assistant at the Embassy of Mexico in Ecuador from 2011 to 2012.