Jakub Zabuski
About Jakub Zabuski
Jakub Zabuski is a Customer Service Representative with over five years of experience in support and IT roles, currently employed at Booksy since 2021. He has previously worked at 5CA and CrazyCall, and holds a certification in MM and FI modules.
Work at Booksy
Jakub Zabuski has been employed at Booksy as a Customer Service Representative since 2021. In this role, he is responsible for assisting customers with inquiries and providing support related to the company's services. His experience in customer service and IT roles contributes to his effectiveness in addressing client needs and resolving issues.
Previous Experience in Customer Support
Prior to his current position, Jakub Zabuski worked as a Support Specialist at CrazyCall from 2018 to 2019. He also served as a Game Support Specialist at 5CA from 2020 to 2021. These roles provided him with valuable experience in customer support within both startup and corporate environments, enhancing his skills in problem-solving and client interaction.
Education and Expertise
Jakub Zabuski studied at Wyższa Szkoła Bankowa we Wrocławiu, where he focused on Systemy ERP i ABAP. He earned a Licencjat (Lic.) degree from 2017 to 2020. Additionally, he holds a certification that confirms his knowledge of MM and FI modules, further demonstrating his expertise in IT and support roles.
Background in Technology
Jakub Zabuski has a strong interest in technology, particularly in computers, servers, machines, and the software that operates them. This interest has guided his career choices and has been integral to his roles in customer support and IT. His technical knowledge supports his ability to assist customers effectively.
Experience in Support and IT Roles
With over 5 years of experience in support and IT roles, Jakub Zabuski has developed a comprehensive skill set that includes customer service, technical support, and problem resolution. His diverse background in both startups and large corporations has equipped him with the adaptability needed to thrive in various work environments.