Ian Brown
About Ian Brown
Ian Brown is a Senior Support Specialist at BoomTown, where he has worked since 2018. He previously served as a Specialist at Apple for one year and holds degrees in Horticultural Science and Computer Science.
Work at BoomTown
Ian Brown has been employed at BoomTown, a real estate platform, as a Senior Support Specialist since 2018. In this role, he provides technical support and assistance to users of the platform, ensuring they have the necessary resources to utilize the software effectively. His experience in customer service and technical support contributes to the overall user experience and satisfaction.
Previous Experience at Apple
Before joining BoomTown, Ian Brown worked at Apple as a Specialist from 2017 to 2018. During his time at Apple, he engaged with customers to provide product knowledge and support, enhancing their experience with Apple products. This role helped him develop strong communication and problem-solving skills.
Education and Expertise
Ian Brown studied Horticultural Science at Trident Technical College, where he earned an Associate's degree from 2009 to 2012. He later pursued a Bachelor of Science in Computer Science at the College of Charleston, completing his studies from 2015 to 2018. His educational background equips him with a blend of technical knowledge and practical skills.
Background
Ian Brown has a diverse background that combines technical support and customer service experience. His educational journey in horticultural science and computer science reflects a commitment to learning and adapting to different fields. This combination of experiences has shaped his approach to support roles in technology.