Chad Hilburn
About Chad Hilburn
Chad Hilburn is a Customer Success Manager at Boostly, where he has worked since 2023. He has a diverse background in customer success and sales roles across several companies in Utah.
Work at Boostly
Chad Hilburn has been employed at Boostly since 2023, serving as a Customer Success Manager. His role involves ensuring customer satisfaction and fostering positive relationships with clients. Boostly, a company that participated in Y Combinator's Summer 2022 batch, focuses on providing solutions that enhance customer experiences. Hilburn works on-site in Lehi, Utah, contributing to the company's mission of delivering exceptional service.
Previous Experience in Customer Success
Before joining Boostly, Chad Hilburn worked at JobNimbus as a Customer Success Manager from 2021 to 2023. In this position, he was responsible for managing customer accounts and ensuring that clients received the necessary support to utilize the company's services effectively. His experience in customer success roles has equipped him with skills in client management and relationship building.
Sales Development Roles
Chad Hilburn has held several sales development roles prior to his current position. He worked as a Sales Development Representative (SDR) at Kenect from 2020 to 2021 for eight months and at JobNimbus for three months in 2021. These positions involved generating leads and engaging potential customers, laying the groundwork for his later roles in customer success.
Education and Expertise
Chad Hilburn earned a Bachelor's degree in Business Administration and Management from Brigham Young University - Idaho, completing his studies from 2014 to 2018. This educational background has provided him with a solid foundation in business principles, which he applies in his professional roles, particularly in customer success and sales.
Career Background
Chad Hilburn has a diverse career history that includes various roles in sales and customer service. He worked as a Wireless Consultant at Spring Mobile from 2016 to 2017 and as an Account Executive at GlobalTranz from 2018 to 2019. Additionally, he served as a Funding Manager at Lendio for three months in 2020. This range of experiences has contributed to his comprehensive understanding of customer needs and business operations.