Abelnesakumar E
About Abelnesakumar E
Abelnesakumar E is a Senior Process Associate at Bosch Global Software Technologies, specializing in ServiceNow processes and integrations. He has extensive experience in scripting, data importation, and workflow development.
Work at Bosch Global Software Technologies
Abelnesakumar E has been employed at Bosch Global Software Technologies since 2022. Initially serving as a Process Associate for two years in Coimbatore, Tamil Nadu, India, he transitioned to the role of Senior Process Associate in 2024. His tenure at Bosch has involved significant contributions to various projects and processes within the organization.
Education and Expertise
Abelnesakumar E possesses expertise in ServiceNow, particularly in scripting with UI Policy, Client Scripts, Business Rules, UI Actions, and Script Include. He is skilled in importing data using transform maps and is familiar with upgrade and cloning actions within ServiceNow. His technical proficiency extends to REST and SOAP Web-Service Integrations, including integrations between IP soft and ServiceNow, as well as ServiceNow to ServiceNow.
Background
Abelnesakumar E has a background in process management and software technologies, focusing on ServiceNow applications. His experience encompasses working with multiple ServiceNow modules, including Incident, Change, Problem, Service Request, Knowledge Management, Survey Management, and On-Call Schedule. This diverse background supports his role in developing and optimizing workflows.
Achievements
In his current role, Abelnesakumar E has created and configured new Service Level Agreements (SLAs) and modified existing SLAs in ServiceNow. He has demonstrated his ability to develop new processes and update workflows using ServiceNow's workflow designer. Additionally, he has developed inbound email actions to facilitate record creation based on client email interactions.