Evette Galicia
About Evette Galicia
Evette Galicia is an IT Help Desk Technician with extensive experience in the IT field, providing training and mentoring to junior team members. She has worked at Bosselman Companies since 2015 and has held various roles in IT, including positions at Goodwill Industries of Denver and NextGen Information Services.
Work at Bosselman Companies
Evette Galicia has been employed at Bosselman Companies as an IT Help Desk Technician since 2015. In this role, she provides technical support and assistance to users, ensuring that IT systems function effectively. She conducts research on computer products to aid in PC procurement and development efforts. Additionally, she monitors and tests PC performance, generating statistics and reports aimed at improving operational efficiency. Her responsibilities also include liaising with third-party support and PC equipment vendors to maintain smooth operations.
Previous Experience in IT
Prior to her current position, Evette Galicia worked at Goodwill Industries of Denver as an IT Coordinator from 2011 to 2015. In this role, she managed IT operations and provided support to the organization. She also served as a Supply Chain Hotline Representative for Xcel Energy at NextGen Information Services from 2008 to 2011. Additionally, she briefly worked as a Technical Coordinator at Lewan Technology in 2015, where she contributed to technical support initiatives.
Education and Expertise
Evette Galicia studied at ITT Technical Institute, where she earned an Associate of Applied Science degree in Computer Networking Systems from 2009 to 2011. Her education provided her with a solid foundation in information technology, equipping her with the skills necessary for her roles in IT support and coordination. She continues to apply her knowledge in her current position, where she also provides training and mentoring to junior team members in the IT department.
Training and Mentoring in IT
In her role as an IT Help Desk Technician, Evette Galicia provides training and mentoring to junior team members within the IT department. This aspect of her work involves sharing her knowledge and expertise to help develop the skills of less experienced colleagues. Her mentoring contributes to the overall effectiveness of the IT team and enhances the support provided to users across the organization.