Mary Colleen Rumsey
About Mary Colleen Rumsey
Mary Colleen Rumsey is a Customer Success Manager at BoxCast, where she has worked since 2018. She previously held positions at The SpyGlass Group, LLC. and PR Newswire, and she studied at John Carroll University.
Current Role at BoxCast
Mary Colleen Rumsey serves as a Customer Success Manager at BoxCast, a position she has held since 2018. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and providing support to optimize user experience. She operates from Cleveland, Ohio, contributing to the company's mission of delivering high-quality streaming solutions.
Previous Experience at The SpyGlass Group, LLC.
Prior to her current role, Rumsey worked as a Business Development Manager at The SpyGlass Group, LLC. from 2017 to 2018. During her tenure, she was involved in identifying new business opportunities and fostering client relationships. This experience provided her with valuable insights into business development strategies and client engagement.
Internship at PR Newswire
In 2016, Rumsey completed a two-month internship at PR Newswire in Cleveland, Ohio. This role allowed her to gain practical experience in the communications field, where she assisted with various tasks related to public relations and media distribution. The internship contributed to her foundational knowledge in customer relations and media strategies.
Educational Background
Rumsey studied at John Carroll University from 2013 to 2017, where she completed her undergraduate education. Her academic experience equipped her with essential skills relevant to her career in customer success and business development. Additionally, she attended Magnificat High School from 2009 to 2013, laying the groundwork for her future studies.