Yecenia Leon
About Yecenia Leon
Yecenia Leon is a Global Senior Billing Process Analyst with extensive experience in billing and revenue operations. She has worked for various companies, including OpenTable and Branch, and holds a Bachelor of Arts in Organizational Communication from California State University - East Bay.
Current Role at Branch
Yecenia Leon serves as the Global Senior Billing Process Analyst at Branch, a position she has held since 2022. In this role, she is responsible for overseeing billing processes and ensuring efficiency in revenue operations. Her work involves analyzing and optimizing billing workflows to enhance operational effectiveness. Leon's expertise in billing processes contributes to the overall financial health of the organization.
Previous Experience in Billing Operations
Prior to her current role, Yecenia Leon worked at Branch as a Global Billing & Revenue Operations Analyst from 2021 to 2022. She also held various positions at OpenTable, including Billing Operations Specialist and Cash Management Analyst, where she focused on billing processes and cash management strategies. Her experience spans multiple roles in billing and accounts receivable, enhancing her proficiency in financial operations.
Educational Background
Yecenia Leon studied at Santa Barbara City College, where she earned an Associate of Arts (A.A.) degree in Communication from 2011 to 2013. She furthered her education at California State University - East Bay, obtaining a Bachelor of Arts (B.A.) in Organizational Communication from 2013 to 2016. Her academic background provides a solid foundation for her career in billing and revenue operations.
Key Projects and Initiatives
Throughout her career, Yecenia Leon has conceptualized process and technical requirements for the automation of manual billing procedures within platforms such as Zuora, Salesforce, and NetSuite. She played a pivotal role in the design and user acceptance testing phase of a multi-system implementation initiative, involving various software solutions. Her contributions have focused on optimizing the order to cash process and ensuring data accuracy during system migrations.
Career Progression
Yecenia Leon's career has progressed through various roles in billing and customer support. She began her professional journey at Lull as a Customer Support Supervisor from 2016 to 2017. She then transitioned to positions at HANSON & FITCH, INC. and OpenTable, where she gained valuable experience in accounts receivable and billing operations. This diverse experience has equipped her with a comprehensive understanding of financial processes.